Shipping & Delivery

1. How much is the shipping cost?

All orders are covered by free worldwide shipping.

2. How long will it take me to get the goods?

Merchandise is produced and shipped from our studio 20-25 business days after purchase because all of our products are 100% handmade.

• Standard shipping transit time: 10-15 days.
• Expedited shipping transit time: 7-10 days.

All packages have specific tracking information. You will be given a tracking number when we ship your order, and you can check the status of your order online through the "Order Tracking" on our website.

3. What transportation company do you use?

For free/standard shipping, we use express companies such as CNE, UPS, FedEx, or DHL, depending on your location.

4. What about tariffs and taxes?

Taxes are related to the recipient's region. The order may require customs duties and taxes, and you will bear these costs.

Please note that Groviolife does not control any customs duties and other taxes. We cannot estimate tax expenses. For more information on these fees, please contact the local customs of the recipient.

5. Wrong address statement

The buyer is responsible for ensuring that the shipping address is entered correctly. If the package is returned due to the wrong address or cannot be delivered, we will not bear any responsibility.